All the benefits of having your own receptionist, without the overheads!
If you’re finding the phone is a constant interruption, or calls are being missed when you’re busy, a virtual receptionist gives you breathing space without losing touch with customers.
Our Virtual Receptionists answer calls in your business name, follow your instructions, and handle enquiries professionally. Your callers speak to a real person, based in the UK, every time. It feels like having your own receptionist, without the commitment or cost of employing someone in-house.
**Did you know: In some small firms, up to 62% of inbound calls go unanswered.**
Start Your 14-Day Free Trial or Request Your Free Information Pack to see how it works.
Why Choose Us...
We’re owner-managed, which means you get a personal, flexible service and direct support from people who understand your business.
Track Record
Supporting UK business since 2007
Friendly & Familiar
Friendly, professional UK-based receptionists
Calls Answered Professionally
Your business name, your instructions
Seamless Integration
With your existing phone systems
Fast, Straightforward
Setup with minimal disruption
Calls Transferred
Directly or messages delivered instantly
Flexible Options
Including Pay-As-You-Go & monthly plans
Trusted Nationwide
With a consistent 4.9 Google Rating
Start your risk-free trial to see how our service works for you.
Many businesses underestimate how often calls go unanswered.
UK businesses miss around 25% of inbound calls on average.
(Source: Paperclip UK)
During busy periods, missed calls can rise to as much as 40%
(Source: BT Business)
Nearly 47% of SMEs admit they miss business calls on a daily basis
(Source: BT Business)
A virtual receptionist closes that gap, making sure every call is answered even when you’re busy, unavailable, or off-site.
Every business is different, so we offer flexible call answering options to match the way you work.
Our monthly virtual receptionist plans are ideal for businesses that want consistent, fully managed call handling as part of their day-to-day operations. You get dependable cover, tailored call handling, and the reassurance that every call is answered professionally.
For lighter use or short-term needs, we also offer Pay-As-You-Go options, giving you flexibility without long-term commitment.
Not sure which is right for you? We’ll talk it through and help you choose.
Who Our Virtual Receptionist Service Helps
Focus on running and growing your business while we handle incoming calls and enquiries.
When you’re on-site or on the move, we answer calls, take messages, and make sure new enquiries aren’t missed.
Professional call handling that reflects the importance of accuracy, confidentiality, and client care.
For clinics, private practices, and other service-based businesses, we manage bookings, changes, and cancellations smoothly.
Overflow call handling to maintain service levels during busy periods, events, or staff absences.
Our service is designed to fit around the way you already work. Read our 5 steps...
1. Calls Answered
Calls are answered in your business name, using your preferred greeting.
2. Instructions Followed
Receptionists follow your instructions for handling enquiries.
3. Calls & Messages
Messages are taken accurately, or calls can be transferred directly to you.
4. Instant Updates
You receive updates instantly by email or text.
5. Stay Informed
You stay in control, without being tied to the phone.
It’s simple, reliable, and feels like having your own receptionist without the hassle.
Setting up your Virtual Receptionist service is straightforward and risk-free.
• Quick setup with no technical headaches
• Time taken to understand your business
• No long-term contracts
Ready to get started?
We offer a 14-day free trial with no obligation, so you can see exactly how the service works before committing.
Support That Fits Around Your Business
Holiday, Sickness & Maternity Cover
When you or your team are away, your calls are still answered professionally. Our virtual receptionists handle enquiries and take messages, so your business stays responsive without you having to check voicemail or play catch-up.
**Studies show businesses can lose up to 30% of inbound enquiries during periods of staff absence or reduced cover.**
Mobile & Busy-Day Call Handling
If you’re out with clients, on site, or already on a call, our team answers calls in your business name and follows your instructions. Important calls can be transferred directly to you, while others are handled and logged for follow-up.
**Over 60% of small business owners say constant phone interruptions reduce productivity during the working day.**
Diary & Appointment Management
We can book, move, or cancel appointments during the call, working with the diary systems you already use. This allows callers to secure a time straight away and keeps your schedule organised without unnecessary interruptions.
**Customers are significantly more likely to complete a booking when it’s handled during the initial call, rather than waiting for a callback.**
Get Started with Your Office & PA
Start Your Free Trial Today
Experience the difference of professional call answering with a friendly, UK-based team. Start your 14-day free trial today and see how Your Office & PA can help you stay connected, save time, and deliver a great customer experience.
Call: 0800 433 40 30
Request Your Free Information Pack: “Here’s How You Could Save Money and Win More Business”
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