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Professional Telephone Answering Services


Your Office & PA provides a friendly, reliable, and fully UK-based telephone answering service that helps you stay connected with every customer. From small businesses and busy professionals to larger organisations, we make sure every call is answered promptly and professionally, so you never miss an opportunity.

Start Your 14-Day Free Trial or Request Your Free Information Pack to see how it works.

Why Choose Us...

Free Trial

Enjoy a 14-day free trial with no obligation

Flexible Options

Including Pay-As-You-Go and monthly plans

Quick & Easy

Hassle-free setup with no technology required

Friendly & Familiar

100% UK-based professional receptionists

Stop Losing Out

Never miss a call or potential lead again

Free Up Time

Reduce interruptions during your day

Save Money

Save compared with hiring in-house staff

Impression Counts

Create a great first impression for every caller

Start your risk-free trial to see how our service works for you.

Key Facts About Missed Calls...

Missed customer calls cost UK businesses more than £30 billion a year

(Source: XYZ)

33% of customers choose a competitor if they cannot reach a business

(Source: XYZ)

85% of callers do not try again after reaching voicemail

(Source: Quality Company Formations)

Flexible Call Answering to Suit Your Business

Every business is different, so we offer flexible call answering options to match the way you work.

Our monthly plans provide consistent, fully supported call handling with a dedicated setup tailored to your business. This is the ideal choice for companies that rely on professional call answering every day and want a seamless extension of their team.

Our Pay-As-You-Go option is the ‘no-frills’ alternative, offering flexibility without long-term commitment.

Our reception team answers calls in your business name, using your preferred greeting and following your instructions, so every caller receives a smooth, professional experience. We can take messages, forward important calls, manage orders, or handle general enquiries, keeping your business responsive without tying you to the phone.

Want to learn more? Request Your Free Information Pack for pricing, setup details, and examples of how we support businesses like yours.


Who We Help

Our telephone answering services are used by businesses that want to stay connected and professional without the cost or complexity of extra staff.

We help growing businesses create the right first impression and manage calls efficiently, so you can focus on serving customers and building your brand.

When you’re on-site or with clients, our team answers calls promptly, ensuring no opportunity is missed. Ideal for construction companies, electricians, plumbers, and consultants.

For solicitors, accountants, financial advisers and professional services, we provide reliable call handling that protects client experience, captures important enquiries and supports busy teams during meetings, court time or appointments.

From salons and clinics to treatment rooms and private practices, we manage bookings, rearrangements and cancellations with care and accuracy to keep diaries running smoothly.

For larger teams, we provide overflow call handling to maintain professional customer service during busy periods, events, or staff absences.

 

 

How it all works...

1. Setup is simple

We create your account and agree on how you’d like us to greet callers and manage messages.

2. We answer your calls

Our UK-based receptionists handle every call exactly as you prefer - friendly, professional, and fully branded to your business.

3. Receive instant updates

You receive instant updates or can have calls transferred directly to you, keeping you fully informed and in control.

Why Choose Your Office & PA

We understand that every call matters. That’s why businesses trust us to represent them with care, professionalism, and personality.

You’ll always speak to real people based in the UK - no automated systems or offshore call centres. Our receptionists are trained to understand your business and deliver a consistent, high-quality experience for your customers.

With no long-term contracts, affordable pricing, and a free 14-day trial, you can experience the difference our service makes with complete peace of mind.

Ready to get started? 

Start Your 14-Day Free Trial now or Request Your Free Information Pack to see our pricing and packages.

Extra support when you need it most...

Holiday, Sickness & Maternity Cover

When team members are away, we step in to keep your calls running smoothly. Every enquiry is answered and messages are passed on, so business continues as usual without you having to handle the phones yourself.

If your work keeps you on the move or your lines get busy, we’ll handle overflow calls or act as your full-time receptionist. You stay focused on your customers while we keep communication open.

Research shows 27% of calls to service-based and home services businesses are missed, often during on-site work.

We can manage bookings, reschedule appointments, and update your diary in real time. Our team works with the systems you already use, saving you time and preventing double bookings or missed opportunities.

85% of callers will not call back after reaching voicemail, which makes real-time appointment booking even more important.

Get Started with Your Office & PA

Start Your Free Trial Today

Experience the difference of professional call answering with a friendly, UK-based team. Start your 14-day free trial today and see how Your Office & PA can help you stay connected, save time, and deliver a great customer experience.

Call: 0800 433 40 30

Request Your Free Information Pack: “Here’s How You Could Save Money and Win More Business”

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