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New Business Services

Professional call handling to support your business from day one

Starting a new business is exciting, but it also comes with pressure. Calls, enquiries, and opportunities can arrive at the worst possible times, especially when you are juggling everything yourself.

Our New Business Services give you a professional, reliable call handling solution from the very start. Your calls are answered in your business name by real, UK-based receptionists, helping you present a confident, established image while you focus on building your business.

Start Your 14-Day Free Trial or Request Your Free Information Pack to see how it works.

Why Choose Us...

Highly Experienced

Supporting UK businesses since 2007, with hands-on experience of start-ups and growing companies

Friendly Team

Friendly, professional UK-based receptionists who represent your business properly

Instruction Led

Calls answered in your business name, following your instructions

Flexible Payments

Flexible monthly plans, with Pay-As-You-Go available for lighter or variable call volumes

Easy Set-up

Quick and straightforward setup with no technical headaches

No Surprises

No long-term contracts or upfront costs

Save Money

Save compared with hiring in-house staff

Trusted Nationwide

With a consistent 4.9 Google Rating

14-day free trial so you can try the service with no obligation.

Why Call Handling Matters for New Businesses

In the early stages of a business, every enquiry matters.

UK businesses miss around 25% of incoming calls on average

(Source: Paperclip UK)

During busy periods, missed calls can rise to 40% or more

(Source: BT Business)

Over 80% of callers will not try again if their call goes unanswered

(Source: Message Direct)

For a new business, missed calls often mean missed sales, missed bookings, or missed opportunities to build trust with potential customers.

Professional call handling ensures your marketing spend is not wasted and that enquiries are captured properly from day one.

Common Challenges for New Businesses

New business owners often face similar challenges in the first months and years.

Taking calls while trying to work, quote, or meet clients can break concentration and slow productivity.

Using a mobile or home number can make it harder to appear established and credible.

Hiring staff, renting office space, and covering overheads are often unrealistic early on.

If you are unavailable or already on a call, enquiries can easily be lost.

How Our New Business Services Help

Our services are designed to give you breathing space without adding pressure or unnecessary commitment.

  • Professional Call Answering: We answer your calls in your business name, take messages, transfer urgent calls, or follow your instructions exactly.
  • New Business Numbers: We can quickly set up a local or non-geographic business number, helping you present a professional image from the outset.
  • Virtual Reception Support: Your callers speak to a real person every time. We can handle enquiries, book appointments, take orders, or pass calls through as needed.


No Long-Term Contracts, Just Flexible Support

  • Choose a monthly plan for regular, ongoing support
  • Use Pay-As-You-Go if your call volumes are lighter or unpredictable
  • Scale usage up or down as your business changes
  • No long-term contracts tying you in

You stay in control of usage and costs at all times.

Why Outsourcing Makes Sense for Start-Ups

Employing a receptionist is expensive and often unnecessary in the early stages. With Your Office & PA you get professional call handling without the cost or commitment of employing staff.

You can Avoid:

Salaries, pensions, holiday pay, and sick cover.

Office space, desks, computers & equipment.

Training, recruitment, & management time.


It's Quick & Easy to Get Started

Get Started with Your Office & PA

Start Your Free Trial Today

Experience the difference of professional call answering with a friendly, UK-based team. Start your 14-day free trial today and see how Your Office & PA can help you stay connected, save time, and deliver a great customer experience.

Call: 0800 433 40 30

Request Your Free Information Pack: “Here’s How You Could Save Money and Win More Business”

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