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E-Receptionist Services

A professional virtual front desk for your business

First impressions often happen over the phone. When calls go unanswered or are handled inconsistently, opportunities can be lost before a conversation even begins.

Our E-Receptionist Services provide a reliable, professional virtual front desk for your business. Calls are answered in your business name by friendly, UK-based receptionists who follow your instructions and represent your brand properly, every time.

Start Your 14-Day Free Trial or Request Your Free Information Pack to see how it works.

Why Choose Us...

As an owner-managed business, we focus on personal service and flexibility, taking time to understand how your calls should be handled.

Highly Experienced

Supporting UK businesses for over 18 years with professional call handling experience

Friendly Team

Friendly, professional UK-based receptionists acting as an extension of your team

Instruction Led

Calls answered in your business name, following your exact instructions

Flexible Payments

Flexible monthly plans with Pay-As-You-Go available

Easy Set-up

Quick and straightforward setup with no technical complexity

No Surprises

No long-term contracts or upfront costs

Save Money

Save compared with hiring in-house staff

Trusted Nationwide

With a consistent 4.9 Google Rating

14-day free trial so you can try the service with no obligation.

Why an E-Receptionist Makes a Difference

Many businesses underestimate how often calls are missed.

UK businesses miss around 25% of inbound calls on average

(Source: Paperclip UK)

During busy periods, missed calls can rise to 40% or more

(Source: BT Business)

Over 80% of callers will not try again if their call goes unanswered

(Source: Message Direct)

An E-Receptionist ensures every call is answered promptly, professionally, and in a way that reflects your business.

How Our E-Receptionist Services Support Your Business


Our E-Receptionist service is designed to reduce interruptions while making sure every enquiry is handled professionally.

Calls are answered while you stay focused on meetings, site visits, or client work, without constant interruptions.

Important calls are never missed, helping prevent lost opportunities during busy periods.

Your business remains accessible even when you are unavailable, off-site, or already on another call.

Use the service full-time, during peak periods, or only when needed. Support scales with demand.

Flexible Support Without Long-Term Commitment

We understand that every business operates differently.

  • Choose a monthly plan for ongoing reception cover
  • Use Pay-As-You-Go for lighter or variable call volumes
  • Scale support up or down as required
  • No long-term contracts tying you in

You stay in control of usage and costs at all times.

How the E-Receptionist Service Works

This is how we deliver a consistent, professional experience for your callers.

1. UK-Based

Calls are answered by trained UK-based receptionists, ensuring clear communication and a professional tone.

2. Your Instructions

We follow your call scripts, routing rules, and escalation preferences exactly as agreed. 

3. Instant Updates

Messages and call details are sent immediately by email or text, keeping you fully informed.

4. Works Seamlessly

Our service integrates alongside your current phone system with minimal setup or disruption.

It's Quick & Easy to Get Started

Get Started with Your Office & PA

Start Your Free Trial Today

Experience the difference of professional call answering with a friendly, UK-based team. Start your 14-day free trial today and see how Your Office & PA can help you stay connected, save time, and deliver a great customer experience.

Call: 0800 433 40 30

Request Your Free Information Pack: “Here’s How You Could Save Money and Win More Business”

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